Terms & Conditions

Effective Date: 6/8/26

Welcome to Broken Roads Mental Health. By using this website and/or engaging in services provided through this practice, you agree to the following Terms & Conditions.

1. Use of Website

This website is intended to provide general information about mental health services offered by Broken Roads Mental Health. Content is for informational purposes only and should not be considered medical advice, diagnosis, or treatment.

2. No Emergency Services

This website is not monitored for emergencies. If you are experiencing a medical or psychiatric emergency, call 911 or go to your nearest emergency room. You may also contact 988 (Suicide & Crisis Lifeline in the U.S.).

3. No Provider-Patient Relationship

Use of this website, including contacting the practice through forms or email, does not establish a provider-patient relationship. A formal relationship is only established after an initial evaluation and mutual agreement to begin care.

4. Services Disclaimer

All services are provided based on clinical judgment and may include therapy-informed care, medication management, or referrals when appropriate. Treatment plans are individualized and subject to change based on clinical needs.

5. Intellectual Property

All content on this website, including text, branding, and design elements, is the property of Broken Roads Mental Health and may not be copied, reproduced, or distributed without written permission.

6. Limitation of Liability

Broken Roads Mental Health is not liable for any damages arising from the use or inability to use this website or reliance on its content.

7. Third-Party Links

This website may include links to external websites. We are not responsible for the content, privacy practices, or accuracy of third-party sites.

8. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website indicates acceptance of any changes.

9. Contact Information

For questions regarding these Terms, please contact:

Broken Roads Mental Health
1680 Southwest Bayshore Boulevard Suite 107

Port Saint Lucie, FL 34984
(772) 249-2597
comfort@brokenroadsmentalhealth.com

Broken Roads Mental Health is committed to protecting your privacy and maintaining the confidentiality of your personal and health information.

Privacy Policy

Effective Date: 6/8/26

1. Information We Collect

We may collect the following types of information:

Personal identifiers (name, phone number, email address)
Information submitted through contact forms or appointment requests
Relevant clinical or health information shared during intake or treatment (only after establishing care)
Website usage data (cookies, analytics, IP address)

2. How We Use Information

Your information is used to:

Respond to inquiries and schedule appointments
Provide mental health services
Communicate about care and administrative matters
Improve website functionality and user experience
Comply with legal and regulatory requirements

3. HIPAA Compliance

Once a provider-patient relationship is established, all protected health information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Confidentiality is strictly maintained except where disclosure is required or permitted by law.

4. Information Sharing

We do not sell or rent your personal information. We may share information only in the following situations:

With your written consent
For treatment, payment, or healthcare operations
When required by law (e.g., safety concerns, court orders, mandated reporting)

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of internet transmission or storage is 100% secure.

6. Cookies & Website Analytics

This website may use cookies and analytics tools to understand user behavior and improve site performance. You may disable cookies in your browser settings if desired.

7. Third-Party Services

We may use secure third-party platforms for scheduling, telehealth, or communication. These services are required to maintain appropriate privacy and security standards.

8. Your Rights

You may request access to, correction of, or restrictions on your personal information, subject to legal and clinical limitations.

9. Children’s Privacy

This website is not intended for children under 13. We do not knowingly collect personal information from children without appropriate consent.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Information

For questions about this Privacy Policy, contact: